Attaching Files to Communications

All Announcements, regardless of delivery method, can include up to one (1) attached file, shared as a downloadable link. If the file is under 10MB, emails will also include it as a standard attachment.

How attachments appear by delivery method:

  • Push Notifications: The download link appears in the notification within the app. It will not appear in the out-of-app notification preview.
  • Announcements: The download link appears at the bottom of the announcement.
  • Email Announcements: The download link appears at the bottom of the email. The file is also included as a standard attachment if it is under 10MB.
  • Email Templates: The download link appears at the bottom of the email. The file is also included as a standard attachment if it is under 10MB.

To add an attachment to an Announcement:

  1. From the Event Dashboard, navigate to Communications > Announcements
  2. Select Create
  3. Under Attachment, drag and drop your file or select Choose File
  4. Select Save Changes

Once saved, the attached file will be delivered with the Announcement according to the delivery method selected.

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